Xbox Gift Card Code Scratched Off

An Xbox gift card provides multiple outlets on which to make purchases. You can use it to buy a wide range of games, videos, apps, and much more from the Windows store, Microsoft store online, and Xbox. However, danger looms when you scratch off the gift card code. Not to worry, in this blog post, we’ll explore the steps you can take to recover a scratched-off Xbox gift card code, so you can get back to gaming in no time. So, if you’ve ever experienced the pain of a scratched-off Xbox gift card, keep reading to find out what you can do about it.

If you scratch off a portion of your Xbox gift card code, you can recover it by requesting a replacement via https://support.xbox.com/en-US/contact-us. The website provides a variety of contact options including phone support, web chat, and virtual agent support. You can try whichever way is convenient for you. Be assured that the support team will require certain information from you before a replacement would be approved. 

Unlike most gift card brands, Xbox seems to have a more complicated process of reaching its support team for gift card replacements or recovery. I discovered the fastest way to reach the Xbox gift card support team is to call 1-800-469-9269.

How Can I Redeem My Xbox Gift Card?

There are several platforms through which you can redeem your Xbox gift card. We will be going over each of the platforms and how they work below:

How to Redeem Xbox Gift Card Code on Mobile Web Browser and PC

How to Redeem Xbox Gift Card on PC

If you are using your personal computer or your phone’s web browser, the following steps will help you redeem your Xbox gift card:

  1. Log on to https://redeem.microsoft.com/
  2. Next, enter the 25-character code
  3. Select Next and then follow the prompts

How to Redeem Xbox Gift Card on Microsoft Store

On your Windows, you can use the Microsoft store to redeem your Xbox gift card. Here’s how it works:

How to Redeem Xbox Gift Card

  1. Press the Start button and you’d find the Microsoft Store icon like in the picture above
  2. Choose Microsoft Store from the results to open the app.
  3. Select your account in the top-right corner of the screen, and then select Redeem code or gift cards.
  4. Enter the 25-character code, select Next, and then follow the prompts.

How to Redeem Xbox Gift Card on Xbox PC App

If you have the Xbox app on your PC, you can follow the steps below to redeem your gift card:

  1. Click on the Start button on your Windows PC and type “Xbox” into the search bar.
  2. Choose the Xbox app from the search results to open the app.
  3. Click on your gamerpic in the top-left corner of the app, and then click on “Settings”.
  4. Click on “Redeem a code” under the “Account” section.
  5. Enter the 25-character code from your Xbox gift card, click “Next”, and then follow the prompts to complete the redemption process.
  6. Once the redemption is complete, the gift card balance will be added to your account and can be used for purchases on the Xbox Store.

How to Redeem Xbox Gift Card on Xbox 360

If you have the Xbox 360, you can redeem your Xbox gift card there. Here’s how to do it:

  1. Press the Guide button  on your controller to open the Xbox 360 guide.
  2. Select “Games & Apps” from the menu, and then choose “Redeem Code” from the list of options.
  3. Enter the 25-character code from your Xbox gift card, and then follow the prompts to complete the redemption process.
  4. Once the redemption is complete, the gift card balance will be added to your account and can be used for purchases on the Xbox Store.

Where Can I Buy Xbox Gift Card?

You can buy an Xbox gift card from a variety of stores in the United States. They include:

  1. Microsoft Store: You can purchase Xbox gift cards directly from the Microsoft Store, either online or in-person at a physical store location. The Microsoft Store offers gift cards in various denominations, ranging from $5 to $100.
  2. GameStop: GameStop is a popular video game retailer that sells Xbox gift cards both online and in-store. They offer gift cards in various denominations, including $10, $15, $25, $50, and $100.
  3. Best Buy: Best Buy is a retailer that offers a wide range of electronics and tech products, including Xbox gift cards. You can purchase gift cards in various denominations, including $10, $15, $25, $50, and $100.
  4. Walmart: Walmart is a retail giant that sells Xbox gift cards in their physical stores and online. They offer gift cards in various denominations, including $10, $15, $25, $50, and $100.
  5. Target: Target is another popular retailer that sells Xbox gift cards both in-store and online. They offer gift cards in various denominations, including $10, $15, $25, $50, and $100.
  6. Amazon: You can also purchase Xbox gift cards from Amazon, either as physical cards or digital codes that are delivered via email. They offer gift cards in various denominations, including $10, $15, $25, $50, and $100.

These are just a few examples of places where you can purchase Xbox gift cards in the US. You may also be able to find gift cards at other retailers that sell video games and electronics.

Xbox Gift Card Not Working: Causes + Fixes

Causes:

  • Incorrect code: One of the most common causes of an Xbox gift card not working is entering an incorrect code. Double-check to make sure you’ve correctly entered the 25-digit code from the back of the gift card.
  • Expired code: Some gift cards may have an expiration date or usage restrictions. Check the terms and conditions on the gift card to see if it has expired or if there are any restrictions on how it can be used.
  • Region mismatch: Xbox gift cards can only be redeemed on Microsoft accounts registered in the same country where the gift card was purchased. Make sure your Microsoft account is registered in the same country where you purchased the gift card.
  • Account issues: There may be issues with your Microsoft account that prevent the gift card from being redeemed. Check your account settings to make sure everything is up-to-date and there are no issues with billing or payments.

Fixes:

  • Double-check the code: If you’ve entered the code incorrectly, try entering it again and double-checking to make sure it’s correct.
  • Contact support: If the gift card has expired or there are other issues preventing it from being redeemed, contact Xbox support for assistance. They may be able to provide a replacement gift card or offer other solutions.
  • Try a different platform: If you’re having trouble redeeming the gift card on your Xbox console, try redeeming it on the Xbox website or the Xbox app for Windows 10.
  • Check your account settings: Make sure your Microsoft account settings are up-to-date and there are no issues with billing or payments. If there are issues, try resolving them before attempting to redeem the gift card again.

These are just a few possible causes and fixes for an Xbox gift card not working. If you continue to experience issues, contact Xbox support for assistance.

Final Thoughts Xbox Gift Card Code Scratched Off

Accidentally scratching off the Xbox gift card code shouldn’t be a big deal. You can get it fixed by contacting Xbox gift card customer support. If the missing portion of the code is only a single digit, you can recover it by guessing what that digit is. You have a 0-9 window and trying any of the numbers would definitely help you get the missing digit.

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